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reputation MANAGEMENT

Everyone has an opinion. And now-a-days, most people aren’t afraid to share it with the entire internet!

The solution to showcasing your great offerings is to be proactive and acquire reviews from your best customers. Genex Direct Reputation management includes the following features that will keep the positive reviews flowing:

Acquire Reviews

  • Email, Text or Flyers: Request reviews through all mediums.
  • Encourage reviews: With coupons or contest entries.
  • Qualify reviews: Segment positive vs. negative feedback to pre-empt negative reviews

Review Campaigns

  • Fully automated: Enter your customer details once and we do the rest.
  • Simple & Fast: Share access to simple, branded forms for customer onboarding and opt-in
  • Passive Options: Extend campaigns to all customer interactions with email signature snippets, widgets
  • Flexible: No website required, or, integrate into any website.

Monitor and Report

  • All Major Sites: Monitor major, minor and industry-specific review sites for new reviews Instant
  • Alerts: Get review alerts or send to clients or staff based on custom criteria.
  • Data Driven: See data on reviewer clicks, click-throughs and conversions through the funnel.
  • Monthly reporting: Receive monthly reports on review activity.

Why GENEXdirect
reputation management?

Aside from providing one of the most feature rich, comprehensive review platforms you can find anywhere, our platform is extremely affordable! Compare the full featured product offering other options and you will quickly realize savings of up to 80% compared to similar products!

SELF MANAGED
software suite$199/mo
MANAGED
software suite
$499/mo

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UNBELIEVABLE VALUE!

Competing products start at $800/mo for self managed!